Store Manager - Customer Relations Representative (Telecommunications)

Vads Indonesia · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Vads Indonesia is seeking a dynamic and customer-centric Store Manager to join our team. As a Store Manager, you will be responsible for managing our store operations and ensuring excellent customer service. The ideal candidate will have a strong background in telecommunications and a passion for building strong customer relationships. This is a great opportunity to make a significant impact in the telecommunications industry.

📋 Tanggung Jawab Pekerjaan

Manage store operations, including staff scheduling, inventory control, and sales targets.,Ensure excellent customer service and satisfaction by addressing customer concerns and resolving issues promptly.,Build and maintain strong relationships with customers, both retail and wholesale.,Promote products and services to increase sales and customer loyalty.,Monitor store performance and implement strategies to improve efficiency and profitability.,Ensure compliance with company policies, procedures, and regulations.,Train and develop store staff to enhance their skills and performance.,Collaborate with other departments to ensure smooth operations and customer service.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 3 years of experience in a customer-facing role, preferably in the telecommunications industry.,Strong knowledge of telecommunications products and services.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office and other relevant software.,Ability to work well under pressure and meet deadlines.,Strong leadership and team management skills.,Familiarity with sales and marketing strategies.

🛠️ Keahlian

Customer serviceSalesTeam managementInventory controlProblem-solvingCommunication
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